Choosing the Right Care, Right Now
Care that Fits Your Busy Lifestyle
We know how hectic your day can get. You don’t have time to be sick, much less wait in long lines at the hospital emergency room and deal with costly, unexpected bills. We give you choices for quality care that fit your busy lifestyle, and help you save money with costs you can predict.
Each option has predictable co-pays, and Nurse24™ is actually free. These options can provide prompt care from a medical professional wherever you happen to be.
Urgent Care Centers
Urgent care centers are staffed by providers who care for everything from cuts and burns to sprains and broken bones. No appointment is needed and you’ll spend less time waiting than you will at the ER. You may need to get a referral from your primary care provider (PCP) after receiving treatment at an urgent care center, so it's a good idea to inform your PCP of any care you receive.
To find an urgent care center near you, use our online provider search. Just choose your plan type, enter your location, and type “urgent care centers” in the search bar.
Retail clinics such as CVS MinuteClinic® and Walgreens Healthcare Clinic are an ideal choice when you need routine, non-urgent care for conditions like strep throat, pink eye, ear infections, and more.
Telehealth from Tufts Health Freedom Plan, Powered by Teladoc®
If included with your plan, you can use Telehealth from Tufts Health Freedom Plan to see a U.S. board-certified doctor or therapist by web, phone, or app anytime, anywhere. It’s a convenient, affordable way to access quality care for general medical and behavioral health services.
Learn more and register at thfp.com/telehealth.
At no cost to you, you can call our Nurse24 line at 844-234-1167 and speak with a nurse about any health-related questions or concerns you may have, 24/7/365. A nurse can help you prepare for a doctor's visit, understand your prescribed medicines, and make educated decision about health issues.
Know your options, so you're prepared when your family needs care. It could save you money and, just as important, valuable time.