Telehealth - Powered by Teladoc®
No driving, no waiting room, no copay
Virtual health care available worldwide with $0 copay1 – via web, app or phone
Get care anytime, anywhere in the world for non-emergency conditions
Everyday care
Connect with a U.S. board-certified doctor in less than an hour for everyday care concerns like upper respiratory infection (Teladoc's No. 1 diagnosis), colds and flu, allergies, pink eye and more. 92 percent of visits are resolved after the first visit.
Dermatology
Schedule visits with a dermatologist for skin conditions like skin rash or infection, eczema, acne and more. Teladoc dermatologists will respond with a treatment plan within two business days, which is much faster than the average 52-day wait time to see a dermatologist.2
Behavioral health
Schedule sessions with a licensed therapist (including psychiatrists, psychologists, and social workers) for behavioral health conditions like anxiety, depression and addiction
Save time and money
Telehealth visits are free for most members but could vary based on your employer's negotiated copay.3
Easy to use
Request a visit and connect with a doctor, who checks your medical history, diagnoses, treats, and sends your prescription to the nearest pharmacy, if medically necessary.
With your permission, the doctor can share a report about your visit with your primary care physician.
Our members love telehealth
It was GREAT!!! I did it at home at 8 p.m. in my jammies! The app is super easy. You can choose to do a phone call or video chat. I did phone call, and he called very quickly, asked me about all my symptoms, prescribed me an antibiotic and some home remedies to do as well, and that was it. Less than 10 minutes, which was awesome, and the script was at my CVS in the morning. I am going to use it again if I am sick or need non-emergency help! I am going to tell other employees about it. I am nothing but happy with it!
-Heather A., a member from Rhode Island
Protect yourself and your family from COVID-19
Use Telehealth³ to get screened at no cost for COVID-19 – and avoid visiting a medical office where the risk of exposure to the disease may be higher. The doctor can answer your questions about symptoms or treatment. They’ll also work with your state’s local public health department to get you the care you need.
To expedite your visit during the COVID-19 crisis be sure to:
- Set up your account and complete your medical history in advance
- Select “phone session” and “as soon as possible” for the appointment time
- Turn on all notifications in the app, and keep your phone near you so you don’t miss the doctor’s call
Teladoc doctors are approving 30-day prescription refills and extended 90-day refills, when appropriate. And If you choose to call the Teladoc call center for any reason, a service representative will call you back so you do not have to be placed on hold.
You may experience extended wait times for Teladoc as long as a few hours, during the coronavirus outbreak due to high demand and need for care. Teladoc doctors are working to provide the highest-quality care and connect with you as quickly as possible. If you’re not sure of your symptoms, consider taking the Self-Assessment within the Teladoc mobile app, to evaluate your personal risk of Covid-19.
Consider the facts³
- In the emergency room, the wait time is over four hours.4. Teladoc’s wait time can be less than one hour.
- Compared to the E.R., Teladoc can reduce medical costs by $2,661 on average
- Number of E.R. visits resulting in a hospital admission in 2016: 12.6 million. Many are preventable through Teladoc or a visit to your physycian4
- Number of Teladoc visits in 2018: 136.9 million
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