Guides and Resources

Printable resources for providers

Secure Provider Portal

• Tufts Health Plan Secure Provider Portal User Guide
• Commerical and Tufts Medicare Preferred HMO MHK Portal User Guide
• Claim Status Inquiry
• Eligibility and Benefits Inquiry
• Online Claim Adjustments
• Referral Inquiry
• Referral Submission
• Inpatient Notification Submission and Inquiry
• Prior Authorization Submission and Inquiry

Behavioral Health

• Behavioral Health Provider Resource Guide

Other resources

• Commercial Provider Resource Guide
• Guide to Tiered Network Plans for Hospitals and Professionals
• Interpreting MHK Authorization Correspondence