Getting In Touch With Us

If you are ill or need immediate medical care, please contact your health care provider or, in an emergency, call 911 or go to the nearest medical facility

mom and son on laptop

Members

Member Services
888.501.6048
711 (Telecommunications Relay Service/TRS)
Hours (unless otherwise noted):
Monday - Thursday: 8:00 a.m. to 7:00 p.m.
Friday: 8:00 a.m. to 5:00 p.m.
Email Member Services

Behavioral Health 
800.547.5186
Hours (unless otherwise noted):
Monday - Thursday: 8:30 a.m. to 5:00 p.m.
Friday: 10:00 a.m. to 5:00 p.m.

Members 24-hour Nurseline
844.234.1167

provider on a tablet

Providers

Provider Services
888.884.2404
Answer claims, benefits and policy inquiries

Behavioral Health
800.547.5186
Obtain outpatient authorizations and verify behavioral health benefits

man on mobile phone

Employers + Brokers

Contact a Representative About a Quote
603.228.7450

Employer Web Support and Premium Billing
Toll-free: 888.501.6048
Web Support: 800.554.9374
Premium Billing: 800.554.9551

woman on computer making a call

Media Inquiries

Please Contact
Sonya Hagopian
Vice President, Corporate Communications & Public Relations
Tufts Health Plan
617.972.1090

Main Office

11 South Main Street
Suite 203
Concord, NH 03301

Need to call us?

Main phone number:
603.228.7450

Toll-free:
800.551.4782

Fax:
857.304.6074

711 for Telecommunications Relay Services/TRS